Billing Policy

How wallet funding, fees, and payouts work

This policy summarizes how money moves through Emoovo. For exact current rates, see our Platform Fees page.

Wallet Funding

You fund your Emoovo wallet before making escrow purchases. Funding is processed immediately and reflected in your balance.

Escrow Fees

A service fee is deducted from the seller's payout when an escrow transaction completes successfully. Buyers are not charged an additional escrow fee.

Withdrawals

Withdrawals are sent to your linked bank details and typically settle within 1–2 business days.

Refunds

If a dispute is resolved in the buyer's favor, funds are returned to the buyer's wallet.